Privacy Policy
Explore Namibia 360
Effective Date: 25 August 2025
Next Review Date: 1 October 2026
At Explore Namibia 360, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, social media platforms, and marketing services.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information Provided by You
- Name, surname, and contact details (email, phone number, WhatsApp).
- Business details (trading name, physical address, website, services offered).
- Marketing content (logos, descriptions, promotional material).
1.2 Automatically Collected Information
When you visit our website or social media:
- IP address and device information.
- Browser type, operating system, and access times.
- Pages viewed, referral sources, and time spent on site.
- Cookie and tracking data.
2. How We Use Your Information
We process information to:
- Publish and promote your business on our website and social platforms.
- Connect your business with potential clients and tourism partners.
- Communicate updates, promotions, or service notices.
- Improve website performance, design, and marketing campaigns.
- Ensure compliance with legal and regulatory requirements.
3. Use of Cookies
- Our website uses cookies to improve functionality and personalize your experience.
- Cookies help us:
- Recognize returning users.
- Monitor traffic and engagement.
- Provide targeted advertising.
- You can disable cookies in your browser settings, but some functions may not work properly.
4. Data Sharing and Disclosure
We do not sell or rent personal information to third parties. However, we may share information with:
- Service providers assisting with hosting, analytics, or payment processing.
- Business partners and clients when connecting advertisers with customers.
- Legal authorities when required to comply with law, regulation, or court orders.
5. Data Storage and Security
- All personal data is stored securely using industry-standard safeguards.
- Access to data is restricted to authorized personnel only.
- While we take all reasonable precautions, we cannot guarantee 100% security of transmitted or stored data.
6. Data Retention
- Business and client information will be retained for as long as is necessary for marketing, compliance, or legal purposes.
- When data is no longer required, it will be securely deleted or anonymized.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or outdated information.
- Request deletion of your personal data where legally applicable.
- Withdraw consent for the use of your data in marketing.
- Opt-out of newsletters, campaigns, or cookie tracking.
Requests can be submitted via email at explorenamibia360@gmail.com.
8. International Data Transfers
As we market to both Namibian and international clients (including South Africa and abroad), your data may be transferred and processed outside Namibia. By using our services, you consent to such transfers, provided that adequate safeguards are in place.
9. Third-Party Links
Our website and social platforms may contain links to third-party websites. We are not responsible for their privacy practices. Users are encouraged to read the privacy policies of external websites before sharing personal information.
10. Children’s Privacy
- Our services are intended for businesses and individuals over the age of 18.
- We do not knowingly collect personal data from children. If we become aware of such data, it will be deleted immediately.
11. Updates to Privacy Policy
- This Privacy Policy may be updated from time to time.
- Changes will be posted on our website with a revised “Effective Date.”
- Continued use of our services indicates acceptance of the updated Policy.
12. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
- Explore Namibia 360
- Email: explorenamibia360@gmail.com
- Phone: +264 81 204 3939
- Legal Jurisdiction: Republic of Namibia, Region of Erongo, Town of Walvis Bay.